Privacy Policy

Visitlesotho.travel is an informational website designed and maintained by the Lesotho Tourism Development Corporation (hereafter LTDC or 'we'), which is responsible for most aspects surrounding the tourism industry of Lesotho, including the promotion and marketing of the country as a preferred tourist destination.

This privacy policy sets out how the LTDC uses and protects any information that you give to it when you use this website, knowingly or inadvertently.

LTDC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

LTDC reserves the right to modify or amend this Privacy Policy at any time and for any reason without prior notice. You should check this page from periodically to ensure that you are happy with any changes. This policy is effective from December 2009.

What we collect

We may collect the following information from you:

  • Name and country of stay
  • Contact information including e-mail address
  • Tourism information such as attractions, accommodations, and activities
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and thus provide you with a better service. We may also use it:

  • For internal record keeping
  • To improve our products and services
  • To periodically send you tourism news updates, promotional offers from different companies and organizations or other information that we think you may find interesting. We shall use the e-mail address that you have provided for this express use
  • To periodically contact you for market research purposes. In this instance we would contact you either in person at our border posts or by e-mail, phone, and fax
  • To customise the website to better reflect your interest

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have established suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website by tailoring it to our customers' needs. We only use this information for statistical analyses, whereafter the data is removed from our system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Link to other websites

Our website contains links to other websites that may be of interest to you. Once you have used these links to leave our site, you should note that we do not exercise any control over the other websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. As such sites are not governed by this privacy statement; you should exercise caution and read through their privacy statements.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on our website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or e-mailing us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding about you is incorrect or incomplete or you do not want us to have it anymore, please write to or e-mail us as soon as possible, at the above address. We will promptly remove or correct any such incorrect information.